A: We accept all major credit cards — MasterCard, Visa, American Express, Discover — and PayPal.
A: All prices in our store are listed in British Pounds (GBP).
A: We don’t have any physical stores yet. We currently sell exclusively online.
A: Yes, we ship to almost every country in the world.
*International orders may be subject to import taxes, customs duties, and fees once the shipment reaches the destination country. We cannot predict the exact charges you may incur. For more information on your country’s customs policies, please contact your local customs office. All import duties, taxes, and fees are the responsibility of the package recipient. Your local carrier can inform you about accepted payment methods for duties and taxes charged upon delivery.
A: You do not need to sign for the shipment.
A: We strongly believe in the quality of our products, which is why we offer a 30-day risk-free money-back guarantee (excluding return shipping costs).
If for any reason you’re not satisfied with your product, simply return it to us for a refund or exchange (your choice) within 30 days — no questions asked.
Please contact us by email at (email) first, and we’ll provide you with the proper return address.
⚠️ Please note that return/exchange shipping costs are your responsibility. We do not provide return shipping labels.
⚠️ Also note that any return sent to us without prior contact with our customer service will not be accepted.
A: Your order confirmation email is sent to you within 24 hours of payment.
Please check your spam or junk folder as it might have landed there.
A: Most items are processed within 6–8 hours.
If you wish to cancel your order for any reason, please send us a message through the “Contact Us” page as soon as possible.
A: That’s what we’re here for! Please send us a message through the “Contact Us” page and we’ll be happy to assist you.